BRANCH NEWS
Collectible Mercury dimes turn up in coin run from vintage bank
These are all the Mercury dimes found inside a customer’s vintage globe bank.
A customer recently brought in some change to be counted that belongs to her mother, who is moving into an assisted-living facility. The customer had never used our coin machine before, so New Berlin Branch Manager Sara Swosinski offered to lend a helping hand.
As Sara emptied the customer’s globe-style bank, she noticed many Mercury dimes mixed in with the change and pointed it out to the customer. Mercury dimes are 10-cent coins produced by the U.S. Mint between 1916 and 1945. They can be up to 90% silver. Collectors prize them, and they can be worth a few dollars to thousands of dollars depending on the condition, rarity, date, mint mark, and market demand.
“She asked to help her separate them out as her son-in-law was coming into town and is a coin enthusiast,” Sara said. 01180 As you can see from the photo above, they found a LOT of Mercury dimes!
The customer told Sara that she grew up in Shorewood and that she and her family have been customers for a long time. What a fun find!
AROUND THE BANK
Spirit Day recognizes National Family Caregivers Month
Loss Prevention Lead Investigator Emily Glapinski, Consumer Digital Banking Specialist Melissa Mueller, AVP, Loss Prevention Manager Nikki Shelton-Moss, Branch Operations Support Manager Beth Wianecki, and Loss Prevention Representative Shamika Harris show their support for National Family Caregivers Month.
Employees wore purple on Nov. 8 to support National Family Caregivers Month, the final Spirit Day of 2024. National Family Caregivers Month is an annual observance dedicated to recognizing and honoring the selfless individuals who provide essential care and support to their loved ones who are ill, disabled, or elderly.
Thanks to all who took part in this event!
SVP, CIO-Information Systems Dean Trout, CFO Drew Wallach, Marketing Communications Manager Kate Knox, Digital Solutions Manager Tim Gluth, Marketing Manager Emily VandenHeuvel, VP, REO Asset Management Dave Kane, Receptionist Nancy Hanson, VP, Branch Sales Craig Witz, and Marketing Designer Erin Fassbender dressed in purple to show support for National Family Caregivers Month.
COMMUNITY-MINDED
Employees use volunteer PTO to help out at Sunset Playhouse
Dorothy Beringer and Wendy Repka, both of the Information Systems department, used their volunteer PTO hours at the Sunset Playhouse in Elm Grove.
Two members of the Information Systems team, Senior Infrastructure Specialist Wendy Repka and Senior Systems Analyst Dorothy Beringer, used their volunteer PTO hours in service of the Sunset Playhouse in Elm Grove. Dorothy and Wendy helped dismantle a set and dispose of the wood and organized the kitchen, their holiday decorations, and the shoes they store for their shows.
Dorothy and Wendy enjoyed their time at the theater. “They were very happy we were there to help,” Dorothy said.
CUSTOMER FEEDBACK
Happy customers thank bank employees for outstanding service
Recent customer cards call out the excellent service of bank employees, and one customer has an interesting suggestion!
These customers are grateful for the amazing service they’ve received at all North Shore Bank branches. Their one suggestion? The bank should move to Lake Havasu City, AZ! The customers also say they “always” recommend North Shore Bank to their friends.
The customers in the comment cards above note the excellent service they receive. One says, “We love North Shore Bank and will never change banks!” The final comment card calls out Allouez Assistant Branch Manager Aubrey Abrahamson, saying, “Aubrey is great to work with, always helpful and a delight to talk to! Will reach out to her if I need anything in the future.”
Way to go, North Shore Bank team!
PRODUCTS & SERVICES
Get ready for holiday season with gift cards, Shop Local cash back
When it comes to holiday gift-giving, North Shore Bank has everyone covered!
No Purchase Fee Gift Cards
From now through Dec. 31, get a North Shore Bank gift card with no purchase fee—perfect for everyone on your list! Give them the gift of choice this season. Whether it’s for family, friends, or just a little holiday treat for yourself, our gift cards make shopping easy and hassle-free. Brighten someone’s day and pick up your gift cards at any bank branch.
Shop Local to earn 5% cash back
When you shop local, you’re not just checking off your holiday list—you’re supporting the heart of your community! With Mastercard Local™, earn 5% cash back on your purchases at local businesses using your eligible Mastercard®. It’s simple to do!
Find Shops
Direct customers to view a list of participating local businesses on the Shop Local website. Encourage them to check back regularly, as new businesses are added frequently!
Spend Local
Customers can make a qualified purchase at a participating business using their North Shore Bank Standard, Platinum, or Business Debit Mastercard.
Earn Now
Once a qualified purchase is made, 5% cash back will automatically be credited to their account. Not only will they earn rewards, but their support strengthens the local community!
SERVICE ANNIVERSARIES
Service anniversaries for November 2024
Congratulations to all for your years of excellent service to North Shore Bank!
10 years
- Tiffany Dettmann, Senior Lending Quality Control Specialist
5 years
- Takiesha Brown, Bayshore Branch Manager
- Margaret “Peg” Siebauer, Personal Banker
SHARE YOUR THOUGHTS: What are you thankful for?
Heading into the holiday season, we’d love to share some of the things North Shore Bank employees are grateful for in a round-up right before Thanksgiving. It can be anything that comes to mind—maybe a new grandchild or a promotion you’ve received or a wedding in the family. Whatever makes you feel happy and grateful!
If you’d like to share your thoughts and a photo, if applicable, please email shorelines@northshorebank.com by Monday, Nov. 18.
Customer Loyalty Tip of the Week
Customer service is the responsibility of every employee in an organization. It is earned by building positive relationships, one customer and co-worker at a time.
COMMUNITY CALENDAR OF EVENTS
Discover events and activities in and around your community
- Milwaukee Business Journal Power Breakfast Presented by North Shore Bank | Thursday, Nov. 14 (7:30 AM) | The Pfister Hotel | 424 E. Wisconsin Ave. | Milwaukee, WI